Terms and Conditions

By allowing us to repair your device, you are agreeing to these terms:

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Repair Risks

Electronic repairs are unpredictable. Your device may be beyond repair or may be permanently damaged during repair and rendered useless. Circuit board components deteriorate over time and can fail without warning especially on liquid damage devices where components can short circuit, oxidize, corrode and rust over time. 

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Repairs on devices with glued-on screens such as iPads / Phone involve prying the screen to access internal components. Screens are very delicate and can crack or break during the prying process. We are highly experienced and the risk of screen breaking is minimal, but glass can break and risks do exist.   
Touch id / Face id on apple devices may fail during repair and deemed unusable. Although this is not common, it can happen depending on the device condition.  
Integrated GPU on laptops and AIO computers can fail without warning especially on older devices such as 2011 Macbooks/iMacs. HP, Dell, Toshiba, and other devices with known GPU problems of any year make and model.

Estimates

While we try to be as thorough as possible with all estimates, we do not guarantee that our estimate is all-inclusive and final. Often, it is very difficult or impossible to identify every problem affecting a device until some work is performed. Our estimates may evolve or change during the course of servicing your device. If our technicians need to update the estimate, we will let you know as soon as possible we continue the service. All changes MUST be approved by you before we move on with any work. Our initial estimate will always remain valid within the scope of the services it was originally attached to, though we may advise you that the original service may have become unnecessary or unlikely to resolve the issue.

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Limited Shop Warranty

We offer a 90 day warranty on all repairs. If for any reason an issue from the original work order recurs within 90 days, we will perform the service again at no extra charge. All parts used to service your device are also guaranteed for 90 days from the date of the service. The guarantee does not cover issues that may develop within the guarantee period that are not related to services performed or to the original issue or symptom diagnosed and repaired.

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Warranty Exclusions

We do not offer warranties or guarantees, explicit or implicit, on any of the following:

- Any service using parts not purchased through The Geeks Garage
- Any software issues, including virus removal, Operating system installation
- New symptoms/issues not directly tied to the original service within the 90 day guarantee period
- Installing new hardware, software or modifying existing hardware in the 90 day guarantee period voids the The Geeks Garage warranty

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Limited Shop Warranty

Recurrence of original symptoms or issues caused by user error or negligence in the 30 day guarantee period, including but not limited to physical damage (drops, crushing, exposure to temperature extremes), liquid damage (spills on and liquid immersion of the device), electrical damage (improper grounding, contact with poorly performing or damaged electrical networks), and damage caused through installation or use of harmful software components (viruses, malware, spyware), voids The Geeks Garage Warranty

NOTE: If your device is physically tampered with or damaged within the warranty period, The Geeks Garage Limited Warranty is void. This includes but is not limited to cracked screens, dents to the casing, internal damage not present at time of original repair, attempts to open or modify the device, using non original charging cables to charge your device,  or any other action, accidental or intentional, that could cause our repair to fail. 
Some services performed by The Geeks Garage may void your manufacturer's warranty. By accepting service from The Geeks Garage, you understand and agree that we are not held liable for voiding your device manufacturers warranty.