Shop terms & returns
Updated 25 October 2026. These terms apply to board purchases and online controller bookings. Repair terms apply separately to repair services.
Seller and contact
Colin Dunbar trading as The Geeks Garage, 106 Widnes Road, Widnes, WA8 6AX. Email: colin@thegeeksgarage.co.uk. Telephone: 07722 001473.
Your board order
PS5 Realtek-to-Panasonic HDMI interposer board, supplied populated with the 1.8V regulator fitted. £11.50 per board, maximum 10 per customer. This is a board-level repair part. Check compatibility before buying; professional soldering skills and equipment are required. Installation is not included.
Prices are in GBP. We are not VAT registered and do not add VAT. Payment is collected by Stripe. An order confirmation records your purchase; if we cannot supply your order, we will contact you and refund any payment for items we cannot supply.
Parts, tools, accessories and ICs
These products are available to order subject to stock confirmation. Pre-order products are displayed as out of stock and cannot be purchased. Check model compatibility before ordering. Some small orders include a handling charge, which is shown in the basket and included in the total before payment.
Delivery
UK orders only. Delivery costs £6 per order, including mixed baskets. Board-only orders of 5–10 interposer boards have free delivery. Parts, tools, accessories and ICs have an estimated delivery time of 2–3 working days. Order cut-off is 4 pm UK time; later orders move to the next processing day. Estimates are not guarantees. Next-day shipping refers to the delivery service after dispatch, not a promise of delivery the day after ordering. Dispatch and delivery depend on working days, postcode and courier availability. Contact us before purchase if delivery by a specific date is essential. We will notify you of delays; statutory delivery rights remain unaffected.
Cancellation and returns
Consumers may cancel an online goods purchase without giving a reason by telling us within 14 days after delivery. Then return the goods within 14 days after telling us. Email or telephone us using the details above. Send returns to our Widnes shop address with your order reference.
You pay the direct return postage for a change-of-mind return. We refund the goods and standard outbound delivery charge within 14 days of receiving the return or evidence that it was sent, whichever is earlier. We may deduct for diminished value caused by handling beyond what is needed to establish the goods' nature, characteristics and functioning. These cancellation rights do not replace your rights for faulty or misdescribed goods.
Faulty goods
Contact us promptly if goods are faulty, damaged on arrival or not as described. Your statutory rights, including applicable rights to a refund, repair or replacement, are not excluded or restricted. Installation does not by itself remove statutory rights; damage caused by incorrect installation is assessed separately.
Controller bookings
One TMR stick costs £30 and both sticks cost £45 per standard Xbox Series or standard PS5 DualSense controller. Other models require a WhatsApp quote. The return postage charge is shown before payment at checkout, as part of the single order delivery charge. Customers arrange and pay for sending controllers to us. Do not send accessories. Include your order reference. Most repairs are completed within 48 hours of arrival, but busy periods can take longer. This is not a guaranteed turnaround.
These bookings cover the selected stick upgrade only. If another fault prevents completion, we will contact you before doing additional work. Our repair terms explain the lifetime drift warranty and its scope. Your statutory rights remain unaffected.
You may cancel the service by contacting us within 14 days beginning the day after booking. We start within this period only if you expressly request it at checkout. Without that request, work waits until the period ends. If you request an early start and then cancel before completion, you pay only a proportionate amount for work performed. Your right to cancel the service ends once it is fully performed if you requested an early start and acknowledged this. Goods cancellation rights remain unaffected. Save or print these terms for your records.
Cancellation form
You may use this form, but do not have to: “To Colin Dunbar, The Geeks Garage, 106 Widnes Road, Widnes, WA8 6AX; colin@thegeeksgarage.co.uk. I give notice that I cancel my contract for the following goods: ____. Ordered on / received on: ____. Order reference: ____. Name: ____. Address: ____. Date: ____. Signature (only if sent on paper): ____.”
Privacy
We use your email, order and delivery information to process your purchase, apply purchase limits, handle returns and keep required business records. Stripe handles payment details; we do not store card numbers. See our privacy policy. You can print or save this page for your records.